Frequently asked questions

You can reach us anytime, we are here to help you!

We offer SME Power loans and Green Impact Loans for clients engaged in Sustainable Agriculture, Biomass value chains, Green energy technologies, Community Tourism, Waste Management and Recycling business activities.

Loan processing takes between two to three weeks, provided that all credit parameters are met and all required documents are submitted with your application.

Your regular monthly repayment/Instalment depends on the approved loan period and amount (the longer the loan period, the less the loan Instalments). Your Loan Account Officer will provide you with a loan repayment schedule that tells you how much you will pay per month.

We have different loan products, each with different loan amount ranges. Browse through our products on the website or contact our offices and we will gladly assist you with all the information about our loan products and amount ranges applicable to each loan type.

You are required to make a cash security build-up contribution equivalent to 35% of the loan you are applying for as collateral for Group loans and SME Power loans, while movable or immovable assets collateral are for Green Impact Loans.

No, we do not offer personal loans consolidation. Our loans are specifically designed for individuals who are engaged in productive business activities.

A client can only apply for one loan at a time. Once the loan is settled within the agreed term with consistent repayment trends, you may apply for another loan if your business requires additional financing.

Yes, we have branches in Ondangwa, Oshakati and Oshikango at present.

Our loans are repayable monthly. We do not offer quarterly or yearly repayment options at present.

Unfortunately, we are not a cash loan provider and therefore we do not offer personal loans.

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